PRIVACY POLICY
(website name), understand the importance of your privacy and the trust you place in us when using (website name) services. We have developed this Privacy Policy to ensure that your personal information is collected, used, and safeguarded in a secure and seamless manner. We are committed to protecting your data and maintaining the confidentiality of the information you share with us. It serves as your guide to understanding how we handle your data, ensuring that you can trust us. (website name) services rely on mutual trust, and we want you to feel confident that your data is protected.
By using (website name) services, you agree to the practices described in this policy. We take the privacy of your personal information very seriously, and we strive to maintain the highest standards of data security.
Information We Collect
We may collect the following types of information from you when you use ( website name) services:
Personal Information :
This includes information that identifies you personally, such as your name, email address, contact details, and any other information you provide while interacting with (website name).
Usage Data:
We may collect non-personal information, such as your IP address, device information, browser type, and access times, to analyze trends and improve our services.
API Interaction Data:
As you access and use (website name), we may collect data related to your API interactions, including API keys, usage patterns, and the services you access.
Identity Data:
We may collect personal information about you, such as your first and last name, usernames, titles, passwords, feedback, surveys, etc.
KYC data:
The government issues documents such as Aadhaar, PAN Cards, Voter IDs, and Ration Cards.
Financial data:
Details of your transactions, including details of Services you have accessed and payments you have made through the Website.
We will not consider any information or data that is readily accessible in the public domain or is disclosed under the Right to Information Act of 2005 as sensitive personal data or information.
It will be lawfully used by the Bank to perform various functions or activities related to services the User is interested in, to determine if the User qualifies for requested services, and to facilitate verification, application processing, transactions, and record maintenance in compliance with internal, legal, and regulatory requirements. It will be used to provide the User with the best possible service, while also protecting the interests of the Bank.
It is the User's responsibility to ensure that all Personal Information provided to the Bank is accurate, up-to-date, and true. Any errors, discrepancies, or inaccuracies in the Personal Information users share with us will be the responsibility of the users, except for Customer Information that has been verified through KYC processes set out by applicable law and backed by documentary evidence.
When we are required to collect your personal data by law, or under the terms of our arrangement with you, and you fail to provide us with that information, we may not be able to fulfill our obligations (for example, to provide you with Services). The Services may be canceled or limited in this case, but we will notify you if this is the case.
We don't collect any special categories of personal data about you (like your race or ethnicity, your religious beliefs, your sexual orientation, your political beliefs, your union membership, your health, your genetic information, and your biometrics). No information about criminal convictions or offences is collected by us.
Our Use Of Your Information
These are the purposes for which we use the information we collect :
- We use your information to deliver (website name) services and enhance their performance, user experience, and functionality.
- We may use your contact information to send you updates, notifications, and important announcements related to (website name) services.
- We may use your information to respond to your inquiries, provide customer support, and address any issues you may encounter while using (website name).
- We may analyze usage patterns and user preferences to improve our services and develop new features.
Information Sharing and Disclosure
We never sell, rent, or lease your personal information. We may, however, share your information in the following circumstances :
- With Service Providers: We may engage third-party service providers to assist us in delivering (website name) services. It is contractually obligated for these service providers to keep your information confidential and secure.
- Compliance with Laws: We may disclose your information if required by law, legal process, or government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company.
Protecting Your Data
Ensuring the security and confidentiality of your data is a top priority for (website name). In this Privacy Policy, we outline how we safeguard your personal information when you access (website name) services. Our commitment to your privacy means that your data will only be used for legitimate purposes and in compliance with applicable laws and regulations. We believe that safeguarding your information is the foundation of a strong and trusted relationship with (website name) users.
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. However, no data transmission over the internet or electronic storage system is entirely secure. Your data cannot be guaranteed to be completely secure.
Transparency
Transparency is a fundamental value for us at (website name), and this Privacy Policy serves as a testament to our commitment to open communication with (website name) users. We want you to have a clear understanding of how your personal information is collected, used, and protected throughout your journey with us. Our privacy practices aim to give you peace of mind, knowing that your data is in secure hands. As you utilize (website name) services, you can be confident that we will always act responsibly and prioritize your privacy at every step.
Your Rights and Choices
We respect your rights when it comes to your personal information, and this Privacy Policy empowers you with the knowledge to make informed choices. It explains how you can exercise your rights concerning your data and provides you with the ability to control how your information is used in (website name) services. We want you to feel empowered and in control of your data, and we are dedicated to assisting you in every step of the way should you have any questions or concerns.
Opt-out :
You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails.
Access and Correction :
You have the right to access and correct your personal information held by us. If you believe that any information we hold about you is inaccurate, please contact us to update it.
Data Deletion:
We can delete your personal information from our systems if you request it. Certain information may be retained for legal or legitimate business purposes.
Data Retention and Deletion
For the purposes outlined in this Privacy Policy and to comply with legal obligations, we retain your personal information only as long as necessary. Once your data is no longer required, we securely delete or anonymize it. You have the right to request the deletion of your data in certain circumstances, and we will promptly respond to such requests, provided they align with our data retention policies.
Cookies and Tracking Technologies
(website name) may use cookies and similar tracking technologies to enhance user experience and collect usage data. Cookies help us analyze website traffic and tailor our services to better suit your needs. By using (website name) services, you consent to our use of cookies as outlined in this Privacy Policy. You have the option to manage your cookie preferences through your browser settings.
Third-Party Services and Links
(website name) may contain links to third-party websites or services that are not controlled by us. This Privacy Policy applies solely to (website name) services, and we encourage you to review the privacy policies of any third-party sites you visit. The privacy practices and content of these external sites are not our responsibility.
Children's Privacy
(website name) services are not intended for individuals under the age of 18. Personal information about minors is not collected by us knowingly. Please contact us if you believe that your child has provided us with personal data without your consent. We will remove such information from our records.
Updates to the Privacy Policy
As (website name) services evolve, we may update this Privacy Policy to reflect changes in data practices or regulatory requirements. It is important that you check this page frequently for updates. When we make significant changes to our Privacy Policy, we will notify you through prominent notifications on our website or via email if you are a registered user.
Privacy Policy Overview
To ensure that you have a comprehensive understanding of our data practices, this Privacy Policy offers an overview tailored specifically for (website name)’s users. We cover the essential aspects of how we collect, process, and protect your data. Rest assured that our privacy practices align with industry standards, and we continuously monitor and update our measures to adapt to the ever-changing landscape of data protection.
Contact Us
If you have any questions, concerns, or requests regarding (website name) Privacy Policy or how we handle your data, please don't hesitate to contact our dedicated privacy team at [ email id /phone number]. We are here to assist you and provide clarity on our data practices.
We hope this Privacy Policy helps you understand how we prioritize your privacy and data protection when using (website name) services. Your trust and satisfaction are essential to us, and we will always strive to maintain the highest standards of privacy and security for our valued users.